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ASPNOW, MavWeb has the worst Cancelation process ever!

I’ve been trying to cancel my old web service for 7 months now and get this they finally are going to cancel me:

—–Original Message—–
From: support@aspnow.com [mailto:support@aspnow.com]
Sent: Thursday, September 13, 2007 4:01 AM
To: burnettb@integraonline.com
Subject: Outstanding Balance Notification

Dear Ben Burnett,

Please be aware that your hosting account 96582 has had an outstanding balance since Sep 9, 2007. As of Sep 13, 2007, your current outstanding balance is -$41.70. Please make arrangements to remit payment immediately. If payment is not remitted in a timely manner your account will be suspended on Sep 27, 2007.

If you have any questions, don’t hesitate to contact us.

Regards,
Support Team
support@mavweb.net

————————————————
So I had to reply: ( I was a bit ticked off, as the tone of the message suggests)

Please suspend it now, I’ve been trying to get you to suspend it for 9 months (since January) I’ve used one stop payment, and since have canceled the credit card, if you’d read your e-mail and act the requests of your customers you’d have saved me a lot of grief, I will never recommend your service to anyone, in fact I plan on posting a negative review about ASPNOW, MavWeb and any other keyword I can think of about your poor service and response to 7 nice cancellation requests!

Have a good day,
–Ben

————————————————
I still don’t think they will respond, but I thought I’d try, either way the ordeal is finally done since the credit crad they were using is now gone 🙂

have a good day,
–Ben

ASPNOW, MavWeb has the worst Cancelation process ever!

I’ve been trying to cancel my old web service for 7 months now and get this they finally are going to cancel me:

—–Original Message—–
From: support@aspnow.com [mailto:support@aspnow.com]
Sent: Thursday, September 13, 2007 4:01 AM
To: burnettb@integraonline.com
Subject: Outstanding Balance Notification

Dear Ben Burnett,

Please be aware that your hosting account 96582 has had an outstanding balance since Sep 9, 2007. As of Sep 13, 2007, your current outstanding balance is -$41.70. Please make arrangements to remit payment immediately. If payment is not remitted in a timely manner your account will be suspended on Sep 27, 2007.

If you have any questions, don’t hesitate to contact us.

Regards,
Support Team
support@mavweb.net

————————————————
So I had to reply: ( I was a bit ticked off, as the tone of the message suggests)

Please suspend it now, I’ve been trying to get you to suspend it for 9 months (since January) I’ve used one stop payment, and since have canceled the credit card, if you’d read your e-mail and act the requests of your customers you’d have saved me a lot of grief, I will never recommend your service to anyone, in fact I plan on posting a negative review about ASPNOW, MavWeb and any other keyword I can think of about your poor service and response to 7 nice cancellation requests!

Have a good day,
–Ben

————————————————
I still don’t think they will respond, but I thought I’d try, either way the ordeal is finally done since the credit crad they were using is now gone 🙂

have a good day,
–Ben